Frequently Asked Questions and Answers

Yes, only our miners, meaning registered users, can profit from slots that offer a share in stock market trade profits. The registration process takes just a few minutes: simply enter your first name, last name, email, and phone number on the registration page, agree to the terms, and confirm your registration by clicking the link in the email. That’s it! Then you’re ready to explore the slots!

Only our registered users can buy a share in the profit or loss of a slot. Registration, however, only takes a few minutes. If you already have an account, simply choose a slot. How? You can select based on several parameters. Some slots last a few days, others up to a year. Some have lower target amounts, while others are higher. They also differ in estimated risk and potential returns. Once you’ve chosen one or more slots, log in to your account, go to the Slots tab, and click the Start Mining button next to your chosen slot. Then simply transfer money into the slot, and that’s it. You can choose as many slots as you like.

No, you can choose as many slots as you like. The only limitations are the target amount of each slot and your budget. Just a reminder: on average, 1 out of 5–10 slots delivers significant returns. Therefore, it’s a good idea to select multiple slots and spread your funds across several deposits. However, the choice is entirely up to you.

If the slot ends with a profit after the “mining” period (slots are always time-defined, determining the duration of the mining), the multiplied deposit will be transferred to your Wallet, which you can access anytime by logging into your user account. You can then use the funds in your wallet for deposits into other slots without needing to transfer them from your account. If you wish to withdraw part or all of your profit, simply specify the account where you’d like us to send the money.

On the XDIGR platform, you won’t encounter any standard fees, such as entry fees or management fees. The only fee applies solely when a slot is profitable. Its specific amount (ranging from 20–50% of the profit) is always displayed on the card where the user places an order, i.e., makes a deposit into the slot. The fee percentage depends on the risk level of the slot: the riskier the slot, the lower the fee, and vice versa. If the slot ends in a loss, you pay nothing. We only earn when you earn, which is why we strive to achieve positive outcomes for our slots.

If you, as a user of the XDIGR online platform, pay taxes in the Czech Republic in accordance with § 2, paragraph 2 of the Income Tax Act (ZDP), then income under § 10, paragraph 1, letter q) of the ZDP is classified as other taxable income. This category includes all income generated from the xdigr.cz platform.

Please note that the following information has been prepared in collaboration with professional advisors; however, it is important to understand that our company, stockX a.s., the operator of the XDIGR online platform, does not provide tax or accounting advice. Therefore, we recommend that you consult directly with your tax advisor for any questions.

The XDIGR platform allows its miners (users with an XDIGR account) to, metaphorically speaking, “mine” profits from stock market trades through its intuitive interface. Everything is done via slots, where experts prepare stock market titles with the potential to generate profit within a defined timeframe.

On the XDIGR platform, there are no standard fees, such as entry or management fees. The only fee applies solely when a slot is profitable. Its specific amount (ranging from 20–50% of the profit) is always displayed on the slot card, where the user places an order (i.e., makes a deposit into the slot). The fee amount depends on the risk level of the slot—the riskier the slot, the lower the fee, and vice versa. If the slot ends in a loss, you pay nothing. We only earn when you earn, which is why we strive for positive outcomes in our slots.

Important: XDIGR facilitates stock market trading opportunities through the dealing department of stockX, based on defined parameters. A slot is not a security or a form of obligation between XDIGR and the user. The information provided in the slot is purely informational and does not guarantee a predicted profit.

A slot is designed from the outset as a specific mining site (or pool) with time and financial limits. It includes a selected stock market title (such as commodities, indices, stocks, currency pairs, cryptocurrencies, etc.), its planned value, a potential profit ranging from tens of percent to multiples of the deposit, and a maximum possible loss (which cannot exceed the defined limit, as the slot manager will terminate the slot if the defined loss is reached).

To participate in the profit or loss of a slot, a user simply needs to create a user account on our platform, select a slot from the available options, and make a deposit. Then, they just wait for the mining period of the slot to end and report the result. The user may either “lose” part or all of their deposit (as defined in the slot details) or “win” (also estimated in the slot details). The mining result (deposit + profit / deposit – loss) will then be credited to the user’s wallet.

Without the need for a trading license, you can share in the profits of stock market trades without spending time, acquiring knowledge, or developing trading skills. This is all done through slots prepared by industry specialists with over two decades of experience. Compared to investment platforms, XDIGR offers a much higher potential for returns (partly thanks to the use of leverage), although it is, of course, associated with the risk of losing part or all of your deposit. Compared to various betting platforms and traditional betting, XDIGR offers a greater chance of winning, as well as the opportunity to win genuinely significant amounts.

If you join stock market mining through a slot after it has already started, you are entitled only to a portion of the result (profit or loss) based on the date you joined. Example: A weekly slot generates a profit of 10,000 CZK on the first day. If you join the mining after this point, you are not entitled to the prior result—any previous profits or losses do not apply to you. If the slot generates a profit (or loss) in subsequent days, say 15,000 CZK on the fifth day, you will have a share in that result. Joining ongoing mining is possible for some weekly slots, most monthly slots, and all long-term slots.

The success rate of mining through slots varies. The longer the mining duration, the higher the success rate of XDIGR slots (the more likely they end with a profit).

The lowest success rate is observed in hourly and daily slots because they speculate on market movements (growth or decline) over a short time frame. If the movement does not occur, moves in the opposite direction, or happens later, the slot manager has no time to wait for the desired movement. If the speculation is correct, profits can be achieved within hours or a day. However, the same applies to potential losses.

Logically, slots with higher success rates, both statistically and generally, are those with longer mining durations, such as weekly and monthly slots. While you will wait longer than a few hours or a day for the results, the slot manager has more room to trade and wait for the movement being speculated on within the slot. This movement is more likely to occur during the mining period, increasing the likelihood of the slot ending in profit.

If you want to increase the success rate of mining, consider diversifying your deposits across multiple slots and allocating smaller amounts to riskier slots, i.e., those with higher potential losses (which might come close to or reach their limit if unsuccessful) and those with shorter mining durations (the mentioned hourly and daily slots). If you prefer to avoid higher risk, opt for slots with lower potential losses and longer mining durations. The advantage of XDIGR is that you can always allocate deposits to multiple slots.

A politically exposed person (PEP) is a term used to describe individuals who hold or have held prominent public positions. This includes, for example, heads of state or government, senior politicians, high-ranking judges or military officers, and members of the administrative or supervisory bodies of state-owned enterprises.

PEP status requires enhanced scrutiny by financial institutions and other entities because such individuals may be at higher risk of involvement in corruption or other unlawful activities due to their position and influence. Therefore, on our trading platform XDIGR, we must verify and address PEP status.

International sanctions are measures imposed by one or more states, organizations, or international institutions against individuals, groups, or countries that violate international law or other norms. Sanctions can include asset freezes, travel bans, or trade restrictions.

By declaring that you are not a politically exposed person and are not subject to international sanctions, you are specifically confirming that:

1. You do not currently hold, nor have you previously held, any prominent public position that would classify you as a PEP.
2. No international sanctions are imposed on you that could affect your ability to conduct financial transactions or travel.

This declaration is often required by financial institutions and other entities as part of the “Know Your Customer” (KYC) process to meet anti-money laundering and counter-terrorism financing requirements.

As a platform offering brokerage of stock market speculation through slots, we are required by law (Act No. 253/2008 Coll., the so-called AML - Anti-Money Laundering Act) to verify the identity of our users (miners). The process is simple, quick, and conducted online.

For registration, we require each miner to provide a scanned copy of their ID card and a verified bank account that they provide to us. Verification is completed either through a micro-payment of 1 CZK (which we then credit to their wallet) or by uploading a bank account statement.

If a miner does not complete the identification process and still deposits funds into a mining slot, we will not be able to release the funds until their verification is fully completed. Additionally, we check whether the miner is a politically exposed person (PEP) and whether they are subject to any sanctions.

Even instant payments are not necessarily processed "instantly." It may take a moment for the bank to process the payment, and in addition, our system processes payments every 10 minutes. Therefore, payment processing usually takes a few minutes. Once our system processes the payment, you will receive a notification about the transaction—whether it has been processed or if there was an issue and what will happen next. Before contacting us, please check your email inbox.

On XDIGR, account verification is done manually by our compliance department. This department ensures that XDIGR complies with all laws, regulations, rules, standards, and guidelines. Account verification is handled on business days between 9:00 AM and 3:00 PM. If you sent the verification payment after 3:00 PM on a business day, please wait until the next business day, and one of our team members will verify your account promptly during the day.

Our system processes all payments regularly every 10 minutes. If it has been more than 10 minutes since you sent the instant payment on a business day, we recommend checking if you sent it from the account you registered as verified in the system. If the payment came from an account under a different name than yours, the system cannot match it—if this was done by mistake, please wait, and our finance department will return the payment to you.

If you sent the funds to XDIGR from another account of yours that is not yet among your verified accounts, you can easily add it (after logging in, click on your name, select Bank Accounts from the menu, and then choose the Add Bank Account option). Our compliance department will verify the account within 2 to 3 hours during business days, depending on workload, and will manually match your previous unmatched payment from that account.

Since payments made through Revolut are not automatically matched like standard bank transfers, these payments are manually processed by our finance department, which may take some time. Please allow us a moment, and during the business day, we will ensure your payment is handled promptly.

Yes, this can be an issue. Even if your Revolut account is added as a verified account and we know it belongs to you, it is still necessary to include the variable symbol. The variable symbol helps our system correctly match the payment (e.g., to credit your wallet or a specific slot). If you sent the payment without a variable symbol, the system will either credit the funds to your XDIGR wallet or the finance department will return them to the sender's account.

On the XDIGR platform, the finance department does not work over the weekend, so if you send a payment via Revolut, you will need to wait until the first business day after the weekend. On that day, your payment will be matched as soon as possible. The same applies to Wise.

If you sent the funds from a regular bank account and your payment still hasn’t been matched (credited to your wallet or slot) by the morning of the next business day, check to ensure that you sent the funds from an account you’ve verified for use on XDIGR. Just a reminder, only accounts under your name can be verified. If you sent the payment from a verified bank account and it hasn’t been matched after the weekend, please contact us.

XDIGR winning vouchers can be obtained through XDIGR contests or during various promotional events. Registered users simply need to enter the promo code provided on the voucher to receive funds in their XDIGR wallet.

Log in to your mining account on XDIGR, go to the Wallet section, then click the "Increase" button on the Wallet Balance tile, and on the next page, select "Redeem Voucher." Simply enter the promo code from the voucher into the designated field, and we will credit the corresponding amount to your account.

Regular slots in our offering have potentially higher returns, even over shorter periods (day, week). However, they also carry the risk of ending in a loss (always with a clearly defined limit).

In contrast, staking slots are for 6 months, 1 year, or 2 years, during which your deposit accrues a fixed 1% interest each month. The return is just 1% per month, but the amount is regularly credited to your wallet, meaning you take no risks. Additionally, with 1- or 2-year slots, you receive a bonus!

You can deposit a larger amount into staking slots at once, multiple smaller amounts, or even send smaller amounts every month. The choice is entirely yours. The advantage of smaller deposits lies in the fact that a withdrawal from a staking slot can only be made in full, and the withdrawal is subject to a fee.

If you send a larger deposit into a staking slot at once and later need these funds, you can only withdraw this larger deposit in full with a cancellation fee.

However, if you make multiple deposits gradually (whether all at once or monthly), you can then make a partial withdrawal—meaning you can withdraw funds from specific individual deposits while the remaining funds will continue to accrue interest.

Your original deposit (or deposits) will be returned depending on the type of staking slot: after 6 months, 1 year, or 2 years, or at the end of mining for the defined duration. For example, if you deposit into a staking slot that mines for 6 months but make the deposit 2 months after mining has started, your deposit will be returned after 4 months.

Afterward, your original deposit will be credited to your XDIGR wallet, allowing you to either reinvest the funds into staking slots or explore the regular slot offerings.

If you deposit into a staking slot for 1 year or 2 years, you will receive the promised bonus. This bonus will be credited to your XDIGR wallet at the same time your original deposit is returned after 1 year or 2 years.

No, with staking slots, you can only request a withdrawal of the entire deposit, or the specific order. If you anticipate that you might need to withdraw part of the funds deposited into a staking slot, we recommend making deposits in smaller parts as separate orders from the beginning. Deposits from these individual orders can then be withdrawn separately, but always in full.

For example, if you deposit 10,000 CZK into a 1-year staking slot, you can only withdraw this full 10,000 CZK during the staking period, subject to a cancellation fee. However, if you deposit 10 individual amounts of 1,000 CZK into the staking slot, you will be able to withdraw each of these deposits separately.

A miner can withdraw their deposit from a staking slot at any time, but it is subject to a fee. Any monthly returns already credited will remain with the miner; however, a 5% cancellation fee will be charged for early withdrawal of the deposit. The notice period for processing the withdrawal is 1 month.

If the miner requests a withdrawal from the staking slot by the last day of a given month, the deposit minus the fee will be returned, and they will also receive interest for the final month.

Christmas vouchers are valid for 1 calendar year from the date of purchase. The specific expiration date is always indicated directly on the front of the voucher.

If the Christmas voucher is unwanted (e.g., it was an unsuitable gift), please contact us via email at [email protected]. In your email, include your request along with the variable symbol indicated on the invoice for the Christmas voucher.

If the voucher is not redeemed by the recipient or anyone else, we will refund the money to your account.

The Christmas voucher is not used for deposits into slots (orders). Instead, the recipient can simply load it into their XDIGR wallet. All they need to do is log in to their account, go to the Wallet page, and click "Increase" in the Wallet Balance section. In the next step, they click Redeem Voucher, and the money will be immediately credited to their wallet.

After completing the questionnaire, you will receive an email confirmation within 4 hours during the business day, followed by an email with a pro forma invoice containing the payment details.

If you pay immediately, ideally via instant payment, the Christmas voucher will be sent to you within 24 hours, making it an ideal last-minute gift. If you would like the selected voucher printed and physically mailed, please allow approximately 5 business days. It’s advisable to plan accordingly and allow for some extra time.

The recipient can easily load the Christmas voucher into their XDIGR wallet. All they need to do is log in to their account, go to the Wallet page, and click Increase under Wallet Balance. In the next step, they click Redeem Voucher, enter the code, and the money will be immediately credited to their wallet. If the recipient does not have an XDIGR account, they must register.